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Terms & Conditions

Last updated: May 15, 2018 

Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the website and the True Line Fitness mobile application (together, or individually, the “Service”) operated by True Line Fitness, LLC (“True Line Fitness”, “us”, “we”, or “our”). 

Your access to and use of the Service is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who wish to access or use the Service. 

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you do not have permission to access the Service. 



You agree to not make any video or audio recordings of the Service, or to publicly display or present, online or elsewhere, any photo or representation of the Service without written consent from True Line Fitness, LLC.  

You agree to include no more than one other person in your pre-paid online classes, and that you will ensure this person has registered online for the Service or has otherwise completed and submitted the waiver.  



All clients agree to complete and submit a health waiver 24 hours before first class. 


If you wish to purchase any product or service made available through the Service (“Purchase”), you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information. 


You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and that (ii) the information you supply to us is true, correct and complete. 

The service may employ the use of third-party services for the purpose of facilitating payment and the completion of Purchases. By submitting your information, you grant us the right to provide the information to these third parties subject to our Privacy Policy. 


Subscriptions can be cancelled at any time. All refunds are at the discretion of True Line fitness. To reschedule Private individual or group bookings, staff must be notified at least 24 hours prior or any prepayment is forfeited. 


We are constantly updating product and service offerings on the Service. We may experience delays in updating information on the Service and in our advertising on other web sites. The information found on the Service may contain errors or inaccuracies and may not be complete or current. Products or services may be mispriced, described inaccurately, or unavailable on the Service and we cannot guarantee the accuracy or completeness of any information found on the Service. 


We therefore reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice. 


Some parts of the Service are billed on a subscription basis (“Subscription(s)”). You will be billed in advance on a recurring and periodic basis (“Billing Cycle”). Billing cycles are set either on a monthly or annual basis, depending on the type of subscription plan you select when purchasing a Subscription. 


At the end of each Billing Cycle, your Subscription will automatically renew under the exact same conditions unless you cancel it or True Line Fitness cancels it. You may cancel your Subscription renewal either through your online account management page or by contacting True Line Fitness. 


A valid payment method, including credit card, is required to process the payment for your Subscription. You shall provide True Line Fitness with accurate and complete billing information including full name, address, state, zip code, telephone number, and a valid payment method information. By submitting such payment information, you automatically authorize True Line Fitness to charge all Subscription fees incurred through your account to any such payment instruments. 


Should automatic billing fail to occur for any reason, True Line Fitness will issue an electronic invoice indicating that you must proceed manually, within a certain deadline date, with the full payment corresponding to the billing period as indicated on the invoice. 


True Line Fitness, in its sole discretion and at any time, may modify the Subscription, Class or Plans fees. Any fee changes will become effective at the end of the then-current Billing Cycle. 

True Line Fitness will provide you with a reasonable prior notice of any change in Subscription, Class or Plan fees to give you an opportunity to terminate your Subscription before such change becomes effective. 


Your continued use of the Service after the Subscription fee change comes into effect constitutes your agreement to pay the modified Subscription fee amount. 


Certain refund requests for Subscriptions, Class or Plan may be considered by True Line Fitness on a case-by-case basis and granted in sole discretion of True Line Fitness. 


When you create an account with us, you guarantee that you are above the age of 18, and that the information you provide us is accurate, complete, and current at all times. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account on the Service. 


You are responsible for maintaining the confidentiality of your account and password, including but not limited to the restriction of access to your computer and/or account. You agree to accept responsibility for any and all activities or actions that occur under your account and/or password, whether your password is with our Service or a third-party service. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account. 


We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion. 


Our Service may contain links to third party web sites or services that are not owned or controlled by True Line Fitness. 


True Line Fitness has no control over, and assumes no responsibility for the content, privacy policies, or practices of any third-party web sites or services. We do not warrant the offerings of any of these entities/individuals or their websites. 


You acknowledge and agree that True Line Fitness shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such third-party web sites or services. 


We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit. 


We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms. 


If you wish to terminate your account, you may simply discontinue using the Service. 


All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability. 


These Terms shall be governed and construed in accordance with the laws of Wisconsin, United States, without regard to its conflict of law provisions. 


Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have had between us regarding the Service. 


We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will provide at least 30-days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. 


By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Service. 


The undersigned participant (hereinafter “PARTICIPANT”) in a training program, physical program, exercise program, class, or any other event (hereinafter collectively ‘TRAINING’) sponsored and/or conducted by, or on behalf of, True Line Fitness, LLC, Danielle “Nina” Valvassori and Suzanne Alexander, MD, its officers, directors, employees, related companies, successors, assigns, independent contractors, and/or training instructors (hereinafter collectively “PROVIDER”), will participate, now or in the future, in said TRAINING, including, but not limited to, engaging in physical activity and exercise associated with the TRAINING and utilizing equipment, instruction, services, facilities, and premises that are part of the TRAINING, entirely and expressly at PARTICIPANT'S own risk. Further, in express consideration for being permitted to participate in said TRAINING, the undersigned PARTICIPANT, on behalf of herself or himself, and all successors, heirs and assigns, agrees to completely and forever indemnify, release and hold harmless PROVIDER from any and all liability for injury, death, damages or losses of any type to PARTICIPANT and/or the personal property of the PARTICIPANT, and any claim, demand, lawsuit, injury, or damage of whatever type or nature (hereinafter collectively “CLAIM”), even if caused by acts or omissions, including but not limited to the passive or active negligence, of PROVIDER. The undersigned PARTICIPANT further expressly agrees that the foregoing RELEASE AND WAIVER OF LIABILITY, ASSUMPTION OF RISK AND INDEMNIFICATION AGREEMENT (hereinafter “RELEASE OF LIABILITY”) is intended to be as broad and inclusive as permitted by law, and that if any portions of this RELEASE OF LIABILITY are found invalid for any reason, agrees that the balance shall, notwithstanding, continue in full legal force and effect. Further, PARTICIPANT and PROVIDER expressly agree that California law shall apply to any CLAIM arising from the TRAINING and that any lawsuit arising from a CLAIM shall be venued in Dane County, WI or La Plata, CO. By signing below PARTICIPANT agrees that PARTICIPANT has read, understood and found acceptable this RELEASE OF LIABILITY, and that PARTICIPANT, or an authorized agent on his or her behalf, expressly agrees that PARTICIPANT is bound by this RELEASE OF LIABILITY.


If you have any questions about these Terms, please contact us.  


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